Performance Management & Balanced Scorecard | إدارة الأداء وبطاقات الأداء المتوازن

In this course, you will learn about the Balanced Scorecard framework and how to implement it in your organization. We will start by understanding the concept of performance management and its importance in organizations. You will explore various performance management frameworks and how the Balanced Scorecard fits into this context. The course will delve into the concept of the Balanced Scorecard, how to develop it, set objectives, and define related performance indicators. Additionally, we will cover how to implement and monitor the Balanced Scorecard and measure its outcomes. Best practices for making the Balanced Scorecard an effective tool for measuring and improving performance in the organization will also be discussed. Participants will engage in case studies and practical activities to build a tailored Balanced Scorecard for their organizations.